Bon Secours Hospice Services

“My family and I are grateful indeed for the loving way in which you eased my mother’s last 12 days of life. Indeed we wish we had made contact with you earlier. I thank you also for your thoughtful follow-up with me and for the helpful readings you provided. My family and I are left with a profoundly positive feeling about your services and the dedicated manner in which you provide them.”

Ralph

“To all of the Bon Secours Hospice team: All of my mother’s family want to send a sincere thank you for caring for Mom so beautifully in her last days. To all of you that I met and all of the others on the team that I did not meet, you all are a blessing to us! You helped us all through a difficult time!”

Rita

“My mother was in the later stages of Alzheimer’s disease, and my father had promised her nearly a decade before that he would care for her at home for as long as he could. He’d done just that, except during a brief time when she was hospitalized and then moved to a nursing facility. Hospice services made it possible for him to bring her back home and provided the support he needed.

Nurses Sherri, Pat and Lynn were consistently efficient and reassuring and ever-respectful of my parents, and social worker Julie Rayford was instrumental in scheduling the nursing assistants that became a necessity. Sherri was in the house when my mother died, and we are so grateful for her presence. I wish I’d made note of everyone’s last name, but during that 48 hours I’m not sure I could have told you my own.

A week later, I know my father takes comfort in a promise kept. My family’s relationship with Bon Secours Hospice was relatively brief, but the impression it left is considerable. My thanks to the Peace Team for your compassion and commitment.”

Pam

“I want to thank you for the special care you provided to my mother and me during her final hours. Mom wanted to be in her home until her final moments and your support made this possible. She passed very peacefully, exactly as she had wished. I especially appreciate the sensitivity of your staff while also being very matter of fact on Mom’s condition. I especially appreciate the support you provided to a family friend who was with Mom in her final hours. Mom passed with the dignity and comfort that we all wanted her to have. Please let everyone know that I very much appreciate everyone’s sensitivity and professionalism.”

Charles

"I want to thank you so much for the skill, humility and respect with which you treated my sister while she was your patient. I am so very thankful that you were with us and caring for her when she passed away in November. I feel that you made my sister’s final minutes exceedingly more comfortable and calm than her friend and I could have accomplished on our own. For this, and for your many kindnesses, we will remain eternally grateful."

Mary-Jacque

"I can’t thank all of you enough for the wonderful care you took of my husband. The help you gave me allowed me to manage things here at home and everything along the way.

Your help was wonderful in getting his last wishes carried out as he wanted.

Thanks again."

Betty

"How can my family and I ever thank you enough for the kind, cheerful and professional care you gave to my husband in his last 3-4 months? He and I both enjoyed and appreciated the time you spent chatting with us and listening to our “stories” and sharing some of your own, as well as the showering help and health checks you carried out on your visits.

You were all such wonderful expressions of what hospice truly is…a ministry.

We were all blessed to have you enter our lives near the end of my husband’s time with us. Your presence with us made all the difference in the world and we are so thankful for you.

Love and all my best wishes to each of you."

Gloria

“No matter how much you give, you will get much more by volunteering. As for why Bon Secours, because it is a non-profit and its bottom line is the patient, not the [financial] bottom line.”

Jim

“It has been stated that ‘the great CEO Lee Iacocca often talked about life in three important stages: learning, earning and returning.’ After retiring from 20 years of military service, six years as a public school teacher, and seven years’ experience as a CEO, I am blessed to be in the returning stage, and I am looking forward to being a hospice volunteer for veterans with an organization that has a culture and a long history of caring for others.”

Reggie

“When I volunteer, I think about how much I desire to serve others.”

Sue

“For me, being a hospice volunteer is the perfect expression of the Golden Rule.”

Bob

“I volunteered with Bon Secours because of the staff: Ellen, the Volunteer Manager, the nurses, the social workers, the chaplains. They are the best at what they do. I think it is the best volunteer experience in Richmond.”

Jody

“What a privilege to care for people at this time of life.”

Carolyn

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“You matter because you are you, and you matter to the end of your life. We will do all we can not only to help you die peacefully, but also to live until you die.” – Dame Cicely Saunders, nurse, physician and writer, and founder of hospice movement (1918–2005).

“Hospice is a philosophy of care that values life from the moment it begins to the moment it ends.” – Dame Cicely Saunders, nurse, physician and writer, and founder of hospice movement (1918–2005).